Shipping Policy

The Genie Store India

This Shipping Policy explains how orders placed on thegeniestore.in are processed and delivered within India.

1️⃣ Order Processing Time

* All orders are processed within 1–2 business days after confirmation.
* Orders placed on Sundays or public holidays will be processed on the next working day.
* Once shipped, customers will receive order confirmation with tracking details.

2️⃣ Shipping Timeline (Within India)

* Standard Delivery: 3–7 business days
* Delivery time may vary depending on customer location and courier service availability.

We ship across India through trusted courier partners.

3️⃣ Shipping Charges

* Shipping charges (if applicable) will be displayed at checkout before payment.
* Free shipping may be available on selected products or minimum order value (as displayed on website).
* No additional hidden charges will be applied after checkout.

4️⃣ Order Tracking

After dispatch, customers will receive:

* Tracking ID
* Courier partner details
* Estimated delivery timeline

Orders can be tracked using the provided tracking link.

5️⃣ Delivery Delays

Delivery may be delayed due to:

* Weather conditions
* Courier service disruptions
* Remote area delivery
* High seasonal demand

While we strive for timely delivery, The Genie Store India is not responsible for delays caused by third-party courier services.

6️⃣ Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details at checkout.

If delivery fails due to incorrect address or contact information provided by the customer, additional re-shipping charges may apply.

7️⃣ Contact Information

The Genie Store India
E 603 3rd Floor,
Ashok Nagar,New Delhi                             
Email: support@thegeniestore.in
Phone: +918796079606